html5 bootstrap template by colorlib.com

Hi, I'm Zaid

I'm an instructional designer that builds educational materials using technologies like Artificial Intelligence and Authoring Tools.

Email me : elajourizaid@gmail.com

LinkedIn : Mohamed-Zaid Elajouri



A Scenario-Based elearning on how to Handle angry Customers

This scenario-based eLearning course is designed to train Call Center Agents to effectively handle angry customers in a safe, virtual environment. By simulating real-world scenarios, agents can practice de-escalating tense situations, resolving conflicts, and providing exceptional customer service.

Money Management Basics

This interactive eLearning course offers a comprehensive introduction to personal finance Through engaging lessons, quizzes, exercises, and case studies. learners will develop a solid understanding of financial principles and learn how to apply them to real-life situations.





Let's Work Together